Accessibility statement for ScoreView

ScoreView is built by ThinkTribal Ltd. We want as many people as possible to be able to use this service. This statement covers the ScoreView application at scoreview.co.uk (authenticated app) and the marketing surfaces at scoreview.co.uk/trust (public).

How accessible this service is

Conformance level: Partial conformance. We aim to meet WCAG 2.2 Level AA. We know of no content that fails it as of 2026-10-31. We describe the service as partially conformant until every criterion has been re-audited, which last happened in full in May 2026.

Non-accessible content

We know of no non-accessible content. The issues listed in our previous statement (2.4.11 Focus Not Obscured, 2.5.8 Target Size and 3.2.6 Consistent Help) were re-tested and resolved on 2026-10-26.

Disproportionate burden

We currently claim no disproportionate-burden exemptions. If we introduce one we will publish the assessment here.

Content that is out of scope of the accessibility regulations

Third-party PDFs uploaded by customers (compliance registers, stock-condition surveys) sit outside the regulations because the user controls the content. We do, however, surface the metadata and computed signal in accessible form within the ScoreView UI.

How we tested this service

• Automated testing via axe-core against every authenticated and public route, reported in docs/20260527_ScoreView_UXReview_axe-report.json and docs/20260528_ScoreView_AdminAudit_axe-report.json.
• Manual review against the 9 new WCAG 2.2 success criteria, with particular attention to 2.4.11 Focus Not Obscured (Minimum), 2.5.7 Dragging Movements, 2.5.8 Target Size (Minimum), and 3.3.7 Redundant Entry.
• Keyboard-only walk-through of all primary flows by the build team. Visible focus ring on every interactive element.
• The redesigned workspace was tested on 2026-10-31: axe-core against WCAG 2.2 AA on every workspace view in light and dark themes, and a keyboard check at desktop and phone widths that focus is never fully hidden.

Reporting an accessibility issue

If you find an accessibility problem with this service, please email info@thinktribal.com with the URL of the page and a short description. We aim to respond within 5 working days.

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS).

• Website: www.equalityadvisoryservice.com
• Phone: 0808 800 0082
• Textphone: 0808 800 0084

Preparation of this statement

This statement was prepared on 2026-06-02. It was last reviewed on 2026-10-31. The service was last tested on 2026-10-31.