Plans
- Full-text search across all decisions
- Synthesis briefings: 5 per week
- Sector Signals dashboard
- Landlord profiles, benchmarks and risk scores
- Awaab's Law and Building Safety Act filters
- Regulator grade data (RSH, LGSCO)
- Supported by contextual advertising
No personal data sold.
Get started free- Everything in Free, with no ads
- Saved searches and bookmarks
- CSV export (up to 500 results)
- Synthesis briefings: up to 20 per day
- Risk forecaster (corpus-backed forward risk profile for a named landlord)
- Annual Complaints Analysis (CHC 2024 format)
- Decision alert subscriptions (named landlords)
- Weekly sector digest email
- RSH inspection pack generation
- RSH Consumer Standards taxonomy explorer
- Board-pack PDF export (version-stamped)
- Analytics exports (CSV and XLSX)
Get startedBilling and contracts
- Billing frequency
- Monthly or annual. Annual billing is paid upfront and renews automatically. Monthly billing renews each calendar month.
- Payment methods
- Credit and debit cards via Stripe.
- Cancellation
- Cancel at any time from your account page. Your subscription remains active until the end of the current billing period. No refunds are issued for partial periods.
- VAT
- All prices are exclusive of VAT. UK VAT at 20% is added at checkout. ThinkTribal Ltd VAT registration: 332 7521 19.
Service level and availability
- Uptime target
- ScoreView targets 99.5% monthly availability, excluding scheduled maintenance windows and events outside ThinkTribal's control (upstream infrastructure incidents, force majeure).
- Planned maintenance
- Maintenance windows are typically performed outside UK business hours (Monday–Friday, 09:00–17:30 GMT/BST). Users are notified by email where downtime of more than 30 minutes is expected.
- Data freshness
- The Housing Ombudsman corpus is updated weekly (Sunday nights). RSH regulatory judgement data is updated on demand. A corpus status indicator is shown on the search and analytics pages.
- Support response
- Email support via hello@scoreview.co.uk. Best-effort response within 2 business days for Professional accounts.
Procurement and legal
- Security
- Data is encrypted in transit (TLS 1.3) and at rest (AES-256). ScoreView does not store determination text — only structured metadata. No user data is sold to third parties.
- Company details
- ThinkTribal Limited. Registered in England and Wales, company number 12116434. VAT: 332 7521 19.
For procurement queries or to request a DPA, contact hello@scoreview.co.uk.