ScoreView

Plans and pricing

Transparent pricing for individual researchers and housing organisations. ScoreView packages include synthesis briefings, per-landlord risk scores, peer-velocity signals and sector topic drift.

Plans

Standard

£150 / month

or £1,440 / year (save 20%). Per seat. Cancel anytime.

  • Full-text search across all decisions
  • Synthesis briefings: 5 per week
  • Sector Signals dashboard
  • Landlord profiles, benchmarks and risk scores
  • Awaab's Law and Building Safety Act filters
  • Regulator grade data (RSH, LGSCO)

No personal data sold.

Create account

Most popular

Professional

£450 / month

or £4,320 / year (save 20%). Per seat.

Research and synthesis

  • Everything in Standard
  • Saved searches and bookmarks
  • Synthesis briefings: up to 20 per day
  • CSV export (up to 500 results)

Monitoring and alerts

  • Risk forecaster (corpus-backed forward risk profile for a named landlord)
  • Decision alert subscriptions (named landlords)
  • Weekly sector digest email

Regulatory and board reporting

  • Annual Complaints Analysis (CHC 2024 format)
  • RSH inspection pack generation
  • RSH Consumer Standards taxonomy explorer
  • Board-pack PDF export (version-stamped)
  • Analytics exports (CSV and XLSX)
Create account

Governance

Speak to us

Sales-led pricing — no public list price.

Programmatic access

  • Everything in Professional
  • API access — the authenticated ScoreView REST API (Governance-exclusive)
  • Per-account API keys for BI tools (Power BI, Tableau, Qlik)
  • Versioned data endpoints: corpus, landlord scores and sector aggregates

Onboarding and support

  • Priority onboarding and support
  • Multi-seat and volume arrangements
Contact ThinkTribal

Why ScoreView

Frees your performance team for higher-value work

Your performance team already knows your own numbers. ScoreView assembles the cross-corpus picture they would otherwise rebuild by hand: synthesis ready at first load, repeatable saved views, and board-ready export. The aim is to take the replication burden off the team and free them for the higher-value analysis and judgement, not to remove the moment where they see and weigh the numbers themselves.

More than tenant-satisfaction reporting

Beyond TSM reporting, ScoreView adds the layer a tenant-satisfaction benchmarking service does not: cross-corpus synthesis across Housing Ombudsman determinations, RSH regulatory judgements and financial signals, early-warning framing, and AI relevance call-outs that lead with the implication. It complements your existing TSM provider rather than replicating it, and the value lives in the cross-corpus trend and pattern view your organisation does not already hold about itself.

Billing and contracts

Billing frequency
Monthly or annual. Annual billing is paid upfront and renews automatically. Monthly billing renews each calendar month.
Payment methods
Credit and debit cards via Stripe.
Cancellation
Cancel at any time from your account page. Your subscription remains active until the end of the current billing period. No refunds are issued for partial periods.
VAT
All prices are exclusive of VAT. UK VAT at 20% is added at checkout. ThinkTribal Ltd VAT registration: 332 7521 19.

Service level and availability

Uptime target
ScoreView targets 99.5% monthly availability, excluding scheduled maintenance windows and events outside ThinkTribal's control (upstream infrastructure incidents, force majeure).
Planned maintenance
Maintenance windows are typically performed outside UK business hours (Monday–Friday, 09:00–17:30 GMT/BST). Users are notified by email where downtime of more than 30 minutes is expected.
Data freshness
The Housing Ombudsman corpus is updated weekly (Sunday nights). RSH regulatory judgement data is updated on demand. A corpus status indicator is shown on the search and analytics pages.
Support response
Email and online ticketing support, 9am–5pm UK time, Monday to Friday. Response times: within 8 business hours for High priority (system outage, major data loss), within 48 business hours for Medium priority (a section not functioning as expected), within 56 business hours for Low priority (usability questions, format changes). Contact hello@scoreview.co.uk.

Procurement and legal

Purchasing routes
Direct purchase via credit or debit card (Stripe) is the default route for Standard and Professional. Purchase orders and invoiced billing are available on request for annual plans. ScoreView is not currently listed on a public sector framework; contact hello@scoreview.co.uk to discuss a specific procurement route.
Terms of service
ScoreView Terms of Service v1.0 — effective 1 May 2026.
Privacy and data processing
Privacy Notice sets out how personal data is processed. A Data Processing Agreement (DPA) is available on request. Contact hello@scoreview.co.uk.
Data portability and exit
Saved searches, bookmarks, workspaces, and investment cases can be exported as CSV at any time from your account. On termination, account data is retained for 30 days to support a clean handover, then permanently deleted. Contact us for a full export at any point during that window.
Security
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). ScoreView does not store determination text — only structured metadata. No user data is sold to third parties.
Company details
ThinkTribal Limited. Registered in England and Wales, company number 12116434. VAT: 332 7521 19.

For procurement queries or to request a DPA, contact hello@scoreview.co.uk.